Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tameka Scott

Tameka Scott

January 31, 2026

5  out of  5
rating by Tameka Scott
"Annette Mason and the State Farm Family. are the Best everytime I call on Miss Mason.she are always nice and helpful.and make sure I’m always Satisfied with my Insurance policy. I have been dealing with Ms.Mason for years. I give this Company credit for all they do don’t hesitate about calling the office where her and her Great Manager are located call Julie Bell office and get your Insurance Started into the New Year!"
We responded:
"We appreciate you as a customer. Annette and our entire team believe in customer service. I will be sure to let Annette know about your review. We appreciate you as a customer. Thanks! "
Profile photo of Harry Jackson

Harry Jackson

January 17, 2026

5  out of  5
rating by Harry Jackson
"People at Bessemer does a great job think you all so much"
We responded:
"Thanks for the great review. We certainly want to help as much as possible. Thanks for recognizing customer service is very important to us."
Profile photo of Bessie Sturdivant

Bessie Sturdivant

January 17, 2026

5  out of  5
rating by Bessie Sturdivant
"GREAT PEOPLE AND SERVICE!"
We responded:
"Thanks for your review. Helping people and providing great customer service drives our team. "
Profile photo of Valencia Truitt

Valencia Truitt

January 17, 2026

5  out of  5
rating by Valencia Truitt
"Annette Mason is very acknowledge and helpful with any insurance question .....great customer service."
We responded:
"Thanks for your review. Annette believes in customer service as well as our entire office. Again, thanks!"
Profile photo of Shun Mcgee

Shun Mcgee

January 16, 2026

5  out of  5
rating by Shun Mcgee
"I love this office mrs.julie bell and her team do everything the can to help"
We responded:
"Helping customers is a priority. We appreciate your review! "
Profile photo of Cheantese Marie

Cheantese Marie

January 15, 2026

5  out of  5
rating by Cheantese Marie
"I went into the office and it was very clean and everyone was very welcoming! My experience here was awesome everyone is very friendly and informative."
We responded:
"Thank you so much for the great review. Being customer service oriented and providing value is something we always strive for each day. THANKS!"
Profile photo of Joe Howell

Joe Howell

January 9, 2026

5  out of  5
rating by Joe Howell
"Before, during and after a recent move from out of state to Alabama, the team members with whom we've interacted at Julie Bell's office have always been friendly, helpful and extremely knowledgeable."
We responded:
"We appreciate your review and your business. Customer Service is a top priority. Again, thanks! "
Profile photo of Marval Brown

Marval Brown

January 8, 2026

5  out of  5
rating by Marval Brown
"My husband and I have had our homeowners insurance and Automobiles in the care of its protection for a few years.And we feel very comfortable making the decision we did with Mrs Julie Bell and two of her amazing staff members Mrs Kathy and Mr.Ty.They are the best.They make sure you understands what you're investing in, and understand that they are here for you.Thank you all so so much MRS.JULIE BELL AND YOUR AMAZING STAFF. You all Rock!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Milton Alexander

Milton Alexander

January 7, 2026

5  out of  5
rating by Milton Alexander
"You are awesome"
We responded:
"We appreciate your taking time to give us a review! Customer Service is very important to us and your "awesome" comment made us smile! "
Profile photo of Blair Bauer

Blair Bauer

December 31, 2025

5  out of  5
rating by Blair Bauer
"I called Julie for some advice since I had just moved out of Alabama and had some issues with my car insurance/registration transferring states. Even though I am not a client of hers, she went out of her way to collaborate with my agent here in Utah and get me the answers I needed!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Richmond Edwards

Richmond Edwards

December 29, 2025

5  out of  5
rating by Richmond Edwards
"State Farm is 5 stars"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Classy Ladie2

Classy Ladie2

December 16, 2025

5  out of  5
rating by Classy Ladie2
"Julie’s staff is absolutely wonderful! Annette and Ty are always pleasant, patient, and helpful every time I call. Their insurance knowledge is top tier and positive attitude make a big difference. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kelle Taylor

Kelle Taylor

December 15, 2025

5  out of  5
rating by Kelle Taylor
"Julie and her staff are very knowledgeable and friendly. They answer questions quickly and are always there to help. Highly recommended!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Mary Shoemaker

Mary Shoemaker

December 14, 2025

5  out of  5
rating by Mary Shoemaker
"Julie and her team members are all professional and efficient. Annette recently helped with a billing issue and was very proactive and quickly resolved the issue. Highly recommend Julie and her team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Darlene Bartlett

Darlene Bartlett

November 18, 2025

5  out of  5
rating by Darlene Bartlett
"Always had good service with State Farm. We were just switched to this office and the staff has been very nice when I contacted them. Thak you State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Rhonda Mitchell

Rhonda Mitchell

November 17, 2025

5  out of  5
rating by Rhonda Mitchell
"I had a very nice meeting with Ty to make changes to our auto insurance. He provided many options and the best premium. All personnel are always willing to help in a professional manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jerri Sanders

Jerri Sanders

November 15, 2025

5  out of  5
rating by Jerri Sanders
"We have had State Farm. for many years and have always been pleased with every aspect of their services which included auto ,truck, home coverage plus accidents damages to home and or vehicles. Very helpful advice when needed."
We responded:
"You have been a longtime customer. We appreciate your kind words. We will continue to find ways to add value to you. One is being there is when you need us. Thanks! "
Profile photo of Natasha Burton

Natasha Burton

November 13, 2025

5  out of  5
rating by Natasha Burton
"Everyone is so nice and Ty is so informative and breaks things down where anyone can understand. I love this office!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of cody bowden

cody bowden

October 30, 2025

5  out of  5
rating by cody bowden
"Good customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of katherine taylor

katherine taylor

October 22, 2025

5  out of  5
rating by katherine taylor
"I was greeted with a smile as i entered the door for Ms Annette Mason. Ms Mason is very professional, knowledgeable and very helpful. Ms Mason went over my product and explained everything to me in details. I have done business with State Farm over 10 years with Mrs Julie Bell also. Service at State Farm is outstanding. Katherine Taylor"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Katherine, I will make sure Annette receives notice of your great comments. We appreciate your business. "
Profile photo of Tamika Leshore

Tamika Leshore

October 8, 2025

5  out of  5
rating by Tamika Leshore
"Annette Mason gave me the Best Customer Service I ever had! She was very knowledgeable on everything she helped me go over my policies line by line! Thanks so much Ms.Mason keep up the Great work u do!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. I will let Ms. Mason know how pleased you were with her service. "
Profile photo of Teresa Parks

Teresa Parks

October 3, 2025

5  out of  5
rating by Teresa Parks
"I Love My State farm!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of DEBRA Johnson

DEBRA Johnson

September 29, 2025

5  out of  5
rating by DEBRA Johnson
"Very helpful and professional, when I went in to handle my brother's auto insurance payment because he is sick. Julie Bell also gave me great pointers on investments and other available insurance. SHE'S AWESOME!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Paul Hook

Paul Hook

September 14, 2025

5  out of  5
rating by Paul Hook
"Julie and her staff have always been there for any of my insurance needs. They even reach out from time to time to see if there's anything they can do to make my service better or if I have any questions. I highly recommend using their services!"
We responded:
"Paul, I appreciate your business and your review. Customer service is important and will continue to be in our office. Life changes so we will continue to reach out to you. Thanks again! "
Profile photo of Catherine Simpson

Catherine Simpson

September 10, 2025

5  out of  5
rating by Catherine Simpson
"Julie and her staff are awesome. Anyone there can help you with any questions or concerns. Very nice people."
We responded:
"Customer service is important and we appreciate your review. Thanks for being a customer!"